General travel information

U.S. Citizen

If you enter by land and plan to travel further than 25 kilometers into Mexico, you must stop at an INM office at the port of entry to obtain an entry permit (Forma Migratoria Multiple- FMM). You will likely be asked to present this form at immigration checkpoints on your route of travel. View

Canadian Citizen

Canadians travelling on regular Canadian passports do not require visas to enter Mexico if the purpose of their trip is tourism and the stay does not exceed 180 days (a fee is applicable if entering by land. For those travelling by air the fee is included in the price of the plane ticket). View

Calling to Mexico

To make a call to Mexico from the U.S or Canada you need to dial 011 52 followed by the clinic phone number.

Arriving to Mexico

When you arrive walking the bridge, you just need your valid passport to cross back to the United States.

If you arrive by air, your airline company would provide you with the necessary forms.

If you're traveling by car you can easily cross the border, just make sure your insurance covers you in the Mexican Territory. If you are thinking of driving outside the city limits (20-30 kilometers from entry points), we suggest you check the following link:

What you need to know

Cellular reception is pretty good all over the cities, roaming charges may apply.

Uber works in all of our cities, if your Uber driver is picking you up at the airport its common that they ask you to walk away from the airport entrance, they can drop you off directly at your gate.


In Mexico the currency it's the Mexican Peso, to get the best exchange rate we suggest you do it at the airport or at any Mexican bank.

You can pay at most dental offices and restaurants in dollars but the exchange rate will be very low if we carry carrying pesos or using your credit or debit card. It's usual that if you're paying with credit or debit card to ask for the terminal and they will do the transaction where you can supervise it.

We will provide you with specific information in the city of your choice.

General suggestions for your trip.



Hotel and airline tickets